Shipping policy

Empowered Originals – Shipping Policy

At Empowered Originals, we aim to deliver your orders quickly and securely so you can enjoy your products as soon as possible. This Shipping Policy outlines our delivery options, timeframes, and important details about our shipping process.

Shipping Coverage

We currently ship within the United Kingdom only. Unfortunately, we do not offer international shipping at this time.

Delivery Options & Rates

We offer three delivery options through Royal Mail:

  1. Royal Mail 48 Hours

    • Cost: £3.99

    • Estimated Delivery Time: 2–3 Business Days

    • Reliable and affordable option for standard delivery across the UK.

  2. Royal Mail 24 Hours

    • Cost: £4.99

    • Estimated Delivery Time: 1–3 Business Days

    • A faster option for those who want their items sooner.

  3. Royal Mail Guaranteed Next Day Delivery

    • Cost: £13.99

    • Estimated Delivery Time: Next Day by 1 PM (excluding weekends and bank holidays)

    • Guaranteed next-day delivery for urgent orders. Orders must be placed before our daily cut-off time (typically 1 PM) to qualify for same-day dispatch.

Order Processing Times

Orders are typically processed within 1 business day (Monday–Friday). Orders placed after our cut-off time or during weekends/public holidays will be processed on the next working day.

Please note that delivery timeframes begin once your order has been dispatched, not from the time your order is placed.

Tracking Your Order

Once your order has been dispatched, you will receive a confirmation email with your Royal Mail tracking number (where applicable). You can track your parcel on the Royal Mail website.

Delays and Delivery Issues

While we strive to meet the estimated delivery times, occasional delays can occur due to factors beyond our control (e.g., postal strikes, weather disruptions, or seasonal demand). Empowered Originals cannot be held responsible for such delays once your order has been dispatched.

If your order has not arrived within the expected timeframe, please allow up to 5 business days before contacting us.

Incorrect Addresses or Missed Deliveries

Please double-check your shipping address at checkout. We cannot be held responsible for delays or losses caused by incorrect or incomplete addresses. If your parcel is returned to us due to an incorrect address, additional shipping fees may apply for redelivery.

Contact Us

If you have any questions or concerns about your shipment, please contact our support team at:
contact@empoweredoriginals.com

We’re here to help ensure your experience with Empowered Originals is as smooth and positive as possible.